Privacy Policy

Last updated: 09/07/2026

1. Introduction

DispensePro is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our products or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Who We Are

DispensePro is the data controller responsible for the personal information collected through this website.

Our company details, registered office and contact information will be provided on this page once available.

3. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Business or pharmacy name

  • Billing information

  • Purchase history

  • Information submitted through contact forms

  • Newsletter subscription preferences

  • Technical information such as IP address, browser type and device information

4. How We Use Your Information

We use your information to:

  • Process and fulfil orders.

  • Deliver digital products.

  • Respond to enquiries.

  • Provide customer support.

  • Send requested resources.

  • Send marketing communications where you have consented.

  • Improve our website and services.

  • Comply with legal obligations.

5. Marketing Communications

If you subscribe to our mailing list, we may send updates about:

  • New products

  • Free resources

  • Product updates

  • Relevant community pharmacy information

You may unsubscribe at any time using the unsubscribe link included in our emails.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers where necessary to operate our business, including providers of:

  • Website hosting

  • Payment processing

  • Email marketing

  • Website analytics

  • Cloud storage

  • Customer support

These providers process information only where necessary to provide their services.

7. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic and remember your preferences.

You can control cookies through your browser settings.

8. Data Security

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

Although we take reasonable steps to protect your information, no online system can be guaranteed to be completely secure.

9. Data Retention

We keep personal information only for as long as necessary to:

  • Provide our services.

  • Meet legal and accounting obligations.

  • Resolve disputes.

  • Enforce our agreements.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

10. Your Rights

Under UK data protection legislation, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your information.

  • Restrict or object to certain processing.

  • Withdraw consent where processing is based on consent.

  • Request a copy of your personal information.

Requests can be made using the contact details provided below.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page with the revised "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details on our Contact page.